Terms of service


TERMS & CONDITIONS
Effective Date: [24-06-2026]
Welcome to STYNNCO. These Terms & Conditions ("Terms") govern your access to and use of the STYNNCO website, products, services, and related platforms operated by STYNNCO GLOBAL RETAIL ("STYNNCO", "Company", "we", "our", or "us").
By accessing our website, creating an account, placing an order, or otherwise using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and our associated policies.
1. COMPANY INFORMATION
Legal Business Name: STYNNCO GLOBAL RETAIL
Registered Address:
935-J, World Bank Colony,
Barra, Kanpur,
Kanpur Nagar,
Uttar Pradesh, India
GSTIN: 09FTUPK7031M1ZT
Customer Support & Grievance Email:
stynnco.support@gmail.com
2. ELIGIBILITY TO USE OUR SERVICES
By using our website, you confirm that:
  • You are at least 18 years of age;
  • You possess the legal capacity to enter into binding contracts;
  • The information provided by you is accurate and complete;
  • You are not using our website for any unlawful, fraudulent, or unauthorized purpose.
If we discover that any information provided is false or misleading, we reserve the right to suspend or terminate access to our services without prior notice.
3. ACCOUNT REGISTRATION AND SECURITY
Certain features of our website may require account registration.
You agree to:
  • Maintain accurate and updated account information;
  • Keep your login credentials confidential;
  • Notify us immediately of any unauthorized use of your account;
  • Accept responsibility for all activities conducted through your account.
STYNNCO shall not be liable for any loss resulting from unauthorized access caused by your failure to maintain account security.
4. PRODUCT INFORMATION AND AVAILABILITY
We strive to present products as accurately as possible. However:
  • Product colors may vary slightly due to screen settings, photography, lighting, and display configurations.
  • Product images are for illustrative purposes and may not precisely represent the final product.
  • Measurements may vary within reasonable manufacturing tolerances.
  • Availability of products, sizes, and colors is subject to inventory levels.
We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
5. PRICING AND PAYMENTS
All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.
Applicable taxes, shipping charges, duties, or fees may be added during checkout where required.
We accept payment through:
  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Wallets
  • Cash on Delivery (COD)
  • Other approved payment methods displayed at checkout
STYNNCO reserves the right to refuse or cancel any order arising from pricing errors, technical glitches, or suspected fraudulent transactions.
6. CASH ON DELIVERY (COD)
COD services are offered on eligible orders and serviceable locations.
STYNNCO reserves the right to:
  • Restrict COD for specific locations;
  • Require prepaid payment for high-risk orders;
  • Cancel COD orders that fail verification procedures.
Repeated refusal of COD deliveries may result in future COD restrictions or account suspension.
7. ORDER ACCEPTANCE AND PROCESSING
Placing an order constitutes an offer to purchase products from STYNNCO.
An order shall be considered accepted only when:
  • Payment has been successfully processed (where applicable);
  • Inventory availability is confirmed;
  • A shipping confirmation has been generated by STYNNCO.
Receipt of an order confirmation email does not guarantee acceptance of the order.
We reserve the right to decline, modify, or cancel any order due to:
  • Product unavailability;
  • Pricing discrepancies;
  • Fraud detection concerns;
  • Incomplete customer information;
  • Regulatory or operational constraints.
In such cases, any collected payment shall be refunded through the original payment method.
8. ORDER CANCELLATION
Customers may request cancellation of an order only before the order has been dispatched from our warehouse.
Once an order has been packed, processed, shipped, or handed over to a logistics partner, cancellation requests cannot be accommodated.
To request a cancellation, customers must contact our support team immediately at:
stynnco.support@gmail.com
STYNNCO reserves the right to approve or decline cancellation requests based on the current processing stage of the order.
9. SHIPPING AND DELIVERY
Orders are generally dispatched within 24 hours of successful order confirmation, excluding weekends, public holidays, and unforeseen operational delays.
Delivery timelines provided on the website are estimates and not guaranteed commitments.
Factors beyond our reasonable control may affect delivery schedules, including:
  • Weather conditions;
  • Natural disasters;
  • Transportation disruptions;
  • Government restrictions;
  • Logistics partner delays;
  • Force majeure events.
STYNNCO shall not be liable for delays arising from such circumstances.
Risk and responsibility for the shipment transfer to the customer upon successful delivery at the provided shipping address.
10. INTERNATIONAL SHIPPING
International shipping may be available upon request and subject to approval.
Customers placing international orders shall be responsible for:
  • Customs duties;
  • Import taxes;
  • Local clearance charges;
  • Regulatory compliance in their destination country.
Additional shipping charges may apply depending on the destination and package specifications.
STYNNCO shall not be liable for customs delays, import restrictions, or local regulatory issues in foreign jurisdictions.


11. RETURNS, EXCHANGES & REFUNDS
11.1 General Policy
STYNNCO is committed to maintaining the highest standards of product quality, hygiene, and customer satisfaction.
Due to hygiene and safety considerations associated with apparel products, all purchases made through our website are generally treated as final sales. Returns, exchanges, and refunds are permitted only under the conditions specifically outlined in this section.
By placing an order with STYNNCO, you acknowledge and agree to these conditions.
11.2 Return Eligibility
Customers may submit a return request within seven (7) calendar days from the date of delivery only if:
  • The product received is damaged upon delivery; or
  • The product received is materially different from the order placed; or
  • STYNNCO has dispatched an incorrect size and the originally ordered size is unavailable for replacement.
To qualify for return consideration, the product must:
  • Be unused and unworn;
  • Be unwashed and unaltered;
  • Have all original tags intact and attached;
  • Be returned in original packaging;
  • Be accompanied by proof of purchase.
Products failing inspection may be rejected at STYNNCO's sole discretion.
11.3 Reporting Damages or Incorrect Deliveries
Customers must inspect their package immediately upon delivery.
Any claim regarding:
  • Damaged products;
  • Manufacturing defects;
  • Missing items;
  • Incorrect products;
  • Incorrect size deliveries;
must be reported within forty-eight (48) hours of delivery by emailing:
stynnco.support@gmail.com
Claims submitted after this period may not be eligible for review.
11.4 Unboxing Video Recommendation
To facilitate a smooth and transparent resolution process, customers are strongly encouraged to record a continuous unboxing video while opening the package.
Such recordings may be requested during claim verification and can significantly expedite return, replacement, or refund approvals.
STYNNCO reserves the right to request additional evidence when necessary.
11.5 Return Authorization Process
All return requests require prior authorization from STYNNCO.
Upon approval:
  • A return pickup may be arranged through our logistics partner where service is available.
  • Customers must securely package the product before pickup.
  • Products returned without prior authorization may be refused.
For quality assurance and transparency, all returned items are unpacked and inspected under continuous video recording at our warehouse.
The decision of STYNNCO's quality inspection team shall be final regarding return eligibility.
11.6 Exchange Policy

STYNNCO offers size exchanges only for the same product, and exchange requests must be initiated within 48 hours of delivery.
To help you choose the correct size before placing an order, we strongly recommend referring to the Size Chart available on the product page and website. Customers are encouraged to review the size chart carefully, as sizing preferences may vary from person to person.
All size exchange requests are subject to the availability of the requested size. If the requested size is unavailable, STYNNCO does not guarantee restocking of sold-out sizes and will not be able to offer a refund, store credit, or any other form of monetary compensation. In such cases, the original order shall be considered final.
To be eligible for a size exchange, the product must be unused, unworn, unwashed, and returned in its original condition with all original tags intact and attached.
As a standard business practice, STYNNCO does not offer exchanges for:
  • Change of mind;
  • Personal preference
  • Style or fit expectations.
Size Exchange Fee
In case of a size exchange request, a nominal fee of ₹200 will be applicable. This fee covers the cost of collecting the originally delivered product from the customer's address and re-delivering the exchanged size to the same location.
The exchange fee must be paid in advance at the time of submitting the exchange request. The exchange process will be initiated only after successful payment of the applicable fee.
To be eligible for a size exchange, the product must be unused, unworn, unwashed, and returned in its original condition with all original tags intact and attached.
The refund in exchange shall only be considered where STYNNCO has mistakenly dispatched a size different from the one originally ordered.
Where approved:
  • Replacement of the originally ordered size shall be provided without additional charge.
  • Exchanges remain subject to stock availability.
  • STYNNCO does not guarantee restocking of sold-out sizes or products.
If the originally ordered size is unavailable due to any glitch, a Gift Card equal to the product value shall be issued.
The Gift Card shall remain valid for one hundred twenty (120) days from issuance.
11.7 Non-Returnable Products
The following items are not eligible for return, exchange, or refund:
  • Sale products;
  • Promotional products;
  • Clearance products;
  • Gift Cards
  • Products missing tags or original packaging;
  • Products showing signs of wear, washing, use, alteration, or damage caused after delivery.
11.8 Refund Policy
Refunds are generally not offered.
A refund may be approved only under the following circumstances:
  • The product received is damaged and replacement is unavailable; or
  • STYNNCO delivered an incorrect size and the originally ordered size is unavailable for exchange.
Approved refunds shall be processed through the original payment method used during purchase.
Refund processing timelines may vary depending upon banking institutions, payment gateways, and financial institutions.
12. CUSTOMER RESPONSIBILITIES
By using the website, customers agree:
  • To provide accurate information;
  • Not to misuse promotional offers;
  • Not to engage in fraudulent activity;
  • Not to abuse customer support personnel;
  • Not to initiate false chargebacks or payment disputes.
STYNNCO reserves the right to suspend accounts engaging in abusive, fraudulent, or suspicious behavior.
13. INTELLECTUAL PROPERTY RIGHTS
All content displayed on the STYNNCO website including:
  • Logos;
  • Brand names
  • Product photography
  • Graphics
  • Website design
  • Text content
  • Videos
  • Marketing material
are the exclusive property of STYNNCO GLOBAL RETAIL unless otherwise stated.
No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written permission.
Unauthorized use may result in legal action.
14. USER CONTENT & REVIEWS
Customers may submit reviews, ratings, photographs, or feedback regarding products purchased.
By submitting such content, customers grant STYNNCO a non-exclusive, royalty-free, worldwide license to use, publish, reproduce, modify, and display such content for promotional, marketing, and operational purposes.
STYNNCO reserves the right to remove content that is:
  • False
  • Offensive
  • Defamatory
  • Fraudulent
  • Misleading
  • Unlawful
15. WEBSITE USAGE RESTRICTIONS
Users shall not:
  • Attempt unauthorized access to our systems;
  • Disrupt website operations;
  • Upload malicious software;
  • Scrape or extract website data;
  • Use automated bots without authorization;
  • Violate intellectual property rights;
  • Engage in unlawful conduct.
Violations may result in account suspension, termination, or legal action.
16. PRIVACY AND DATA PROTECTION
Customer information is collected, processed, and stored in accordance with applicable laws and our Privacy Policy.
By using our services, customers consent to the collection and use of information necessary for:
  • Order fulfillment
  • Customer support
  • Fraud prevention
  • Marketing communications (where consent is provided)
  • Legal compliance
Customers may contact us regarding privacy concerns at:
stynnco.support@gmail.com
17. DISCLAIMER OF WARRANTIES
Except as expressly provided by law, all products and services are provided on an "as available" and "as is" basis.
STYNNCO does not guarantee:
  • Uninterrupted website availability
  • Error-free website operation
  • Compatibility with all devices or browsers
18. LIMITATION OF LIABILITY
To the fullest extent permitted under applicable law, STYNNCO shall not be liable for:
  • Indirect damages
  • Consequential losses
  • Loss of profits
  • Loss of business opportunities
  • Delays caused by third parties
  • Courier-related issues beyond our reasonable control
In all circumstances, STYNNCO's maximum liability shall not exceed the amount paid by the customer for the relevant order.
19. FORCE MAJEURE
STYNNCO shall not be held responsible for delays, interruptions, or failures caused by events beyond reasonable control including:
  • Natural disasters
  • Floods
  • Fire
  • Pandemics
  • Government restrictions
  • Strikes
  • Cyber incidents
  • Transportation disruptions
  • War/Riots
20. INDEMNIFICATION
Customers agree to indemnify and hold harmless STYNNCO GLOBAL RETAIL, its owners, employees, affiliates, and service providers against any claims, losses, damages, liabilities, expenses, or legal costs arising from:
  • Breach of these Terms
  • Misuse of the website
  • Violation of applicable laws
  • Infringement of third-party rights
21. GOVERNING LAW & JURISDICTION
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of the website, products, or services shall be subject to the exclusive jurisdiction of the competent courts located in Kanpur, Uttar Pradesh, India.
22. MODIFICATION OF TERMS
STYNNCO reserves the right to modify, update, or revise these Terms at any time without prior notice.
Updated versions shall become effective immediately upon publication on the website.
Continued use of the website constitutes acceptance of the revised Terms.
23. CONTACT & GRIEVANCE REDRESSAL
For customer support, complaints, legal notices, or grievances, please contact:
Phone: +91-9198-575758
Email: stynnco.support@gmail.com
The customer support team will acknowledge grievance-related communications within a reasonable timeframe and make commercially reasonable efforts to resolve concerns promptly.
BY ACCESSING THE WEBSITE, PLACING AN ORDER, OR USING ANY STYNNCO SERVICE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS & CONDITIONS.